Reclamet Reviews
Don’t just take our word for it – Here is what our customers say about us.
Customer Reviews
Customer Reviews
Based on 248 reviews
Everyone at the company were extremely helpful. I would highly recommend them to others.
I use Reclamet regularly. They always offer fair prices for spares. Friendly and helpful staff. Would recommend.
An amazing company, they did what they said they'll do.Sian at Customer Service is friendly, helpful and professional.The driver who picked up my car is also friendly, helpful and professional.They paid a better price for my car.Highly recommended.
Absolutely recommend this company.From start to finish we left with what we needed.The staff in the office to the guys in the yard I couldn't fault any of you...well done 👍
My car broke down, in Dover I contacted the company and they called back immediately. The conversation was very nice and professional. everything was taken care of in one conversation. thank you and recommend to everyone.
Having not scrapped a car before I was very wary of the whole process however, Emma Card was amazing from start to finish, reassured me throughout and took me all through the process. Collection of the car went very smoothly, again very informative. Pay out was extremely quick, money in my bank just a few hours after car was collected. Highly recommended! Thank you Emma you were great!
I have requested a small piece for my car that broke and Dan was very helpful to find it and leave it on the side for me to pick it up.
Scrapped a car here recently , quick process and money in bank same day . Today bought parcel shelf , cheaper then online competitors . 2 small gripes - wish they kept wheels for sale , had to buy one from another breaker . Lastly , they need to sort customer parking , absolutely rammed now , nice they're busy but nowhere to park safely .
Great company to deal with the girls were very polite and helpful
Really impressed with this service. Had an old car that i just wanted gone. Spoke with a Lady called Emma that was really helpful from start to finish.Highly recommend
Really easy to sell my car and had it collected straight from the garage that couldn’t fix it. Same day service and money straight in the bank 👍🏼
They provided me with a very competitive quote for scrapping my vehicle, very friendly customer service, no hassle pick up and the money was in my account a few hours later, very happy!
So helpful, so professional! 10/10 communication and my car looks like it scraped past that wall 😅 Thank you!
Perfect fitting part at an amazing price.Fast delivery and great service.
Very fast service, Very polite, patient and professional. Would definitely recommend. Hassle free. Went out of their way to suit my needs especially whilst being at work
New tyre fitted and balanced, friendly and efficient service.
What an amazing service from Rosie and her team. Your service was outstanding from start to finish x thank you ❤️
Staff friendly and helpful with finding part's, will definitely use Reclamet again.
I have to thank Reclamet for a very professional and succinct service - from the minute I spoke to Emma I knew what the process was about and they offered me a great price! Even after the car had been picked up on time - I received payment within a day - 100% Reclamet 110% Emma Card
Really impressed with this service. Had 2 old cars that weren't worth fixing up so I decided to scrap them. Within 4 hours of speaking with Emma (who was very friendly and helpful) over the phone and getting a quote that I liked, both cars had been picked up and the money was in my account.This is my first time using Reclamet so I don't know if they're this quick every time, but I'm very happy I chose them and would definitely recommend them based on my experience.
Excellent service. Assisted me in removing a car from a difficult to access area. Siân at the office was excellent as was Gary that got the car out. First class from start to finish. Highly recommended. 👍
Phoned the team last night in a bit of a panic not really knowing what to do. I must of sounded like a mad women but the lady was so nice on the phone shes like address love im like siskin close.OK she said we will come get it Tomorrow the man come omg he was so polite went through everything with me.Not been paid yet but they said after 12 so thats good.Thank you team for making my experience so much easier. You might get offered more money somewhere els but you won't get the same care
I scrapped my car with them, collected same day. They paid me the price agreed. Very helpful and friendly staff. Excellent service.
Couldn't ask for a more helpful company, a quick phone call and a visit to thier yard got me out of troubleI would highly recommend Reclamet
I filled in the contact form for Reclamet this morning. It took less than an hour to hear my phone ringing with a call from Reclamet. I had the absolute pleasure of speaking to Sian, and I can honestly say this company, and their FANTASTIC customer service literally turned a day of sobbing into my chihuahua, into a day of very happy smiles and eternal gratitude! Sian- if I ever get the chance, I OWE YOU THAT HUG!!!!!THANK YOU SO MUCH RECLAMET!
Super quick super easy no problems what so ever, would recommend and definitely use again!
Very polite and professional service. I spoke to a very helpful lady on the phone in the morning. The car was collected at lunchtime and I had the money in my account in the afternoon. Everything was made easy. Thank you
Always good for car parts, reasonable prices, good customer service! Highly recommended!
Fast delivery and offer a wide range of breaking cars and parts.
I very thankful that they found me parcel shelf at good price . On phone young man said he locate a parcel shelf .But at actual collection staff didn't offer see if fitted , so had ask man to help , who sat outside but on whole a very good scrap yard to go too.
I used this company in October 2022. I haven’t had the time to leave this review but felt it necessary as the service was so good. A very polite and professional service. I spoke to a very helpful lady named Emma in the morning. The car was collected by lunchtime and I received the money in my bank account in the afternoon. Everything was made easy & Emma was more than willing to work around my needs. Couldn’t ask for a better service. Thank you so much Emma & team. 👍🏽
Very professional company, spoke to Emma who arranged collection and payment. Transaction went smoothly, very pleased with service. This is the second time I've used their services and would highly recommend. Many thanks Garry.
Emma at Reclamet was great.Clear communication via email and, when appropriate, telephone. No pressure - just what suited me, when it suited me.Collection was arranged for the same day as it suited me. Dave, the collection driver, called and arrived exactly as he promised.Money was in the bank the same day the car went - all exactly as promised.Shame we had to use Reclamet - I'd rather the car was still on the road ! - but would not hesitate to recommend them to anyone in the same position.
Phoned to scrap car. Was very efficient and kind. Spoke with Emma.
After a family member died,I popped down to Reclamet to purchase a BMW steering wheel to spray paint white and lay in loving memory of him, the staff went above and beyond to accommodate our request. It took at least a hour and two sites for them to get this and they were so thoughtful they didn't even charge us. Thank you so much your service time and donation it is truly appreciated! I would recommend anytime. So thoughtful thanks again!
Very reasonable price for scrapping my car with really good and friendly costumer service!!! They asked me what time is convenient for me and how I would like to be informed when they will be on their way!
Super friendly team and got me out of a pinch no problem, would highly recommend to anyone!! 😀 super fair price for what I was helped with aswellThanks guys, will definitely come again when I need to, which no doubt won't be very far in the future haha.......
Scrapped my car early hours of the morning, agreed a quote the day before. Money was in the bank 3 hours later without any fuss. Brilliant service and reliable with no dramas.
I would like to thank for very professional approach and help with small missing part - passenger plastic cover buckle - which I urgently needed for passing MOT. Thank you Rosie - she was very helpful and friendly.
I had some deep scratches on my front bumper which Reclamet sanded and resprayed to a perfect finish they picked up my car from home and returned it next day. I would thoughly recommend this company for the excellent quality of their work. Staff were very kind and courteous. It was a pleasure to meet them
Excellent customer service and I must say, Janice from accounts is a true asset to this company and deserves some kind of award for customer service. I will definitely remember you all, Janice especially, in the future :)A significantly huge thank you!
Super one phone call was all that was needed, I got a fair price and collection is arranging, all went as planned great customer service and Also super helpful women on the phone Sian she is amazing very friendly and polite customer service I had never spoke to anyone before so I wanted to say thank you very much Sian.Alex
After encountering many underwhelming companies for scrapping my vehicle, I found Reclamet. I spoke with Emma, who gave me a great price and managed the whole process efficiently; she's personable and responds quickly to any queries and, most importantly, finds solutions!
Fast efficient service, paid a fair price, money was in my account as soon as the car was taken. Friendly helpful staff both in the office and collection. Wouldn't bother looking anywhere else, give them a call today...
Awesome company to deal with. Sold my a3. We're friendly over the phone and gave me double what everywhere else offered. Great experience would recommend
This is the second time I have used the services of scrapping my car. A complete hassle free and honest company to deal with. Not disappointed from securing a quote, to the car being collected on time and getting paid without any problems.
I found the Lydia H extremely professional, informative and prompt. Very good customer service.A time was arranged for my (now ex) car to be picked up which was convenient for me, The service at Reclamet was punctual and very competitive.Being left without a car I was also transfered to Mike, a very helpful man who is now helping support me with a possible new car within my chosen budget.Great service 👍
Recently been to reclamet a few times after parts for my A3 and they always deliver. The service I receive from Gary and Janice is always A*. Even when cars are up in the racks they’re more than happy to bring them down to help find the part you’re after! Brilliant every time!! Happy customer here 🙂
Needed a wheel nut for my Ford galaxy and had some in stock, very helpful and polite staff will definitely use for all my car parts
Very helpful and friendly. Always willing to go above and beyond. They recently helped with my horsebox and I highly recommended them 5☆
Absolutely outstanding service! For the TFL Scrappage scheme! Driver brilliant and so polite that collected my peugeot van ! Sian was so clear and gave me all the information I needed! Van collected on the day we booked it in ! Payment made that day and certificate of destruction sent ! Fantastic service! Made it so easy to claim for the grant and got it accepted !Thanks again for making it so easy !
Beware of George and his great promise. Multiple phonecalls within 5mins of speaking to him finally accepted and agreed to a good deal. Car was picked up very quickly the next day and taken away for scrap. He Then promised the money in my account by 6pm...just to let you know they shut there phone lines at 5pm so no way of contacting them. Beautiful sales pitch to to avoid the payment not going in, was expecting to be honest(that's me lie). I will 'hopefully' get my money for scrap car 'probably' Monday as there closed over weekend. But fair play George for insisting on a review. Not your fault mate just part of a c#ntish system. Other than that 5 out of 5 for customer service and speedy collection of car.....fingers crossed for monday payment 💪
Very quick efficient service in actual fact vehicle collected within half an hour. Dealt with a lovely young lady by the name of Emma who was very professional and I was offered a good price for my car . All round a great experience
I had a Ford Galaxy that has come to the limit of its useful life. I phoned Reclamet and they made the whole car recycling process as easy and hassle-free as possible. Cheery, helpful and knowledgeable office staff, good prices, prompt service to sort out the arrangements. On the day of collection, I was contacted by polite and courteous lorry driver ahead of his arrival, the collection and removal went without a problem.Payment was made promptly on the same day. The service was excellent from start to finish. If you are looking for a reliable car breaker service in Kent give Reclamet a call.
Excellent service from first contact. Very easy to get a quote and a very reasonable price offered for my vehicle. Collected hassle free the following day and funds in my account the same day. Everyone was polite professional and friendly throughout. 100% would recommend and will keep in mind for the future
I can’t Believe it! Wow, this company are on the Ball. Made my day! I bought a bumper from them yesterday and it was delivered today all packaged up neatly too. Thank You so much. Service with a Smile. Excellent Company! Highly recommended. Thank You again!
From initial enquiry to vehicle collection the service received was top quality and highly professional. I'm pleased to say this was a hassle free experience. Well done to Reclamet👍
After being let down several times by other companies , Reclaimet did exactly as promised - showed up in time and paid promptly. Emma on the phone was polite and very easy to deal with .
Phoned me more than once to get in contact which I thought was excellent as I was working. They were very friendly- extremely helpful 👍 and customer service was fantastic.
This company is extremely helpful, Sadie in particular assisted me throughout the purchase of an item, although it was not needed in the end, the refund was issued and dealt with so efficiently.I would highly recommend this company. Sadie is friendly, efficient, and very professional.Thank you
So far great customer service from Emma to arrange my vehicle being scrapped
My car finally died, searched online for scrappy and Reclamet came up! They were fast to contact back for a quote, easy and super friendly to deal with and couldn't be more helpful. Emma your a star! soo knowledgeable and professional, and couldn't do enough help Thankyou 🙂
Very happy with the service at Reclamet. Emma got in touch with me soon after my referral and arranged a quick collection and offered a fair price. Many thanks!
Many thanks to Emma and everybody at Reclamet for their brilliant service, kindness and consideration in dealing with a sensitive motor issue for us all. J&P
Dealt with Sasha, needed a van door i phoned up and they had one in stock collected same day at a good price. Would highly recommend.
Can’t recommend this company enough! Thanks to Rob especially for the work he completed on my car and my sons! Work was superb! All completed very quickly and to an excellent standard. Everyone who we had contact with face to face or on the telephone were so helpful. Thanks again Rob for coming and collecting my car and bringing it back! I really appreciate it.
Sold my car to Reclamet recently and also purchased parts from them in the past on multiple occasions, both services extremely quick and reliable, great group of lads very highly recommended for anytning 👍🏼
Amazing service from start to finish! Emma helped massively with every aspect of collection, made it a very simple procedure and made the whole ordeal stress free!! Would highly recommend Emma and this company to help with all your recycling needs
Exceptionally friendly and professional. A very positive 'can do' attitude. Helpful and efficient; pleasure to do business with them. Many thanks
Great company to deal with. They were friendly, informative (Emma particularly helpful) and offered a good price for my car. Collection was also prompt and hassle free
From the first phone call to the car being picked up, the whole process was quick and easy. Everyone I spoke to was polite, friendly and really professional. I wish I had known about this service months ago. Highly recommended. Thank you to everyone at Reclamet.
Good place where to get second hand car parts for good price
love this place all the staff are friendly rapid what a great service always be coming here xxxxxxxxxxx
Have used this service many times for spare parts & replacement of tyres, fantastic service and affordable prices. Would highly recommend!
FREQUENTLY ASKED QUESTIONS
What are the environmental benefits of recycling?
Recycling your unused scrap metal means that your metal waste will not end up sat in landfill where it is no good to anyone. Instead your waste will become a new metal product for others to enjoy all over again. This is a great way to lower your carbon footprint while also offloading any unwanted scrap metal cluttering your property. When you choose Reclamet Limited for scrap metal recycling, scrap car services, green car parts, salvage vehicle auctions in Thanet or Kent, you will be choosing a service that is environmentally friendly.
Why choose us for metal collection in Thanet, Kent?
If you are looking for a professional and reliable company to provide scrap recycling services in Kent, look no further than Reclamet. We provide an exceptional range of services to clients for more than 30 years. With this much experience behind us, you can trust in our recycling services. As a company, we pride ourselves on providing our customers with the most best rates around. We achieve this with the help of our computer system, which follows the current trends in the market, allowing us to provide the best prices in Kent.
The most reliable company for metal recycling in Kent
If you work in the construction industry, you undoubtedly have an abundance of tasks to juggle daily. With so many responsibilities to take care of, finding the time to dispose of waste responsibly can be next to impossible. Fortunately, you can get rid of all your scrap metal in Thanet and the surrounding area of Kent without any hassle. At Reclamet, we’ve been collecting and recycling scrap metal for businesses and homeowners in Thanet and the Kent area for over 30 years and we value customer satisfaction above all else.
Reclamet Limited – Thanet and Kent’s #1 ATF recycling centre
- Over 30 years experience
- Safe disposal of your scrap
- Excellent customer service
- Recycling your scrap metal helps protect the planet
- Licensed with the Environment Agency, DEFRA and DVLA.
Our team of scrap metal recycling experts are based in Thanet, Kent, and offer a vast amount of experience providing an exceptional service to our customers in Kent.
Call on: 01843 800800
Email: enquiries@reclamet.co.uk
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